SHIPPING POLICY

We ship using USPS First Class or Priority depending on the weight and value of the product. We also offer USPS Express Overnight shipping.  We ship Monday through Friday from our warehouse in New Jersey and we ask our customers to allow us 1-3 business days to process and ship their order(s). For your protection, we reserve the right to hold and confirm orders should we feel your identity is at risk and being used for fraudulent activity.  We do not ship on weekends or national holidays so please allow for a longer lead time on orders placed during those times. Typical shipping times range from 4 - 8 business days via USPS. Please note that we reserve the right to require a signature on all orders and know that we are not responsible for items lost by USPS. If your item is lost during shipment, contact USPS.

*Please Note - Customer orders with missing items are subject to shipping without those items, and customers will be refunded within 2-3 business days of their shipment for the missing item.*
 

NEXT DAY SHIPPING


We offer next day shipping on orders with expedited shipping USPS Express Overnight.  Any orders accepted after 11:00 AM Eastern Time will ship out the next business day.  Please note, there may be a delay in processing your order if it gets flagged by our system as a high risk order. At the time of completing your order, you will receive an email letting you know if your order has been flagged as high risk.  If you have chosen the expedited shipping method and your order does not ship out by the next business day please give us a call at 646-699-7806.

*PRIORITY WILL NOT BE GIVEN TO ORDERS WITH FREE/GROUND SHIPPING*


*Please note that shipping and delivery dates are estimates only and cannot be guaranteed. We are not liable for delays in shipping.

 

SHIPPING FEES


Shipping fees depend on the price of the order.  Shipping fees can be seen after an item is added to your cart if you would like to see the exact shipping cost for the item you would like to purchase.

 

Orders under $50


These orders have a shipping fee of $7.00 when the “standard ground” shipping option is chosen. These orders do not require a signature confirmation and will ship with USPS within 1-3 business days.

 

Orders over $50


These orders have a shipping fee of $10 when the “standard ground” shipping option is chosen. These orders will require a signature confirmation and will ship with USPS Priority within 1-3 business days



Free shipping on orders $75 or more.

 

We offer free shipping on orders that are $75.00 or more. You can choose Free Shipping while you checkout, after you’ve entered your shipping address. These orders will ship for FREE within 1-3 days. Please note priority will not be given to orders with free ground shipping.



These orders will ship for FREE** within1-3 days.



RISK OF LOSS


Risk of loss passes to you upon our transfer of the products to USPS.


SIGNATURE REQUIREMENTS


We require signature confirmation on delivery of select online orders. If your item requires signature confirmation, if someone is not available to sign for the package, USPS will hold your package for approximately 5 business days before it is returned to us.  We recommend that our customers keep track of their shipment via USPS.com once they receive a tracking number from us.

 

APO/FPO/P.O. BOX 


At this time we are unable to ship to P.O. Boxes and some US territories including Guam, Puerto Rico, and the U.S. Virgin Islands.  If you are placing an order that is shipping to an APO/FPO address please send an email to support@kidcitystores.com after your order has been placed. This will help us ensure that you receive your order.

INTERNATIONAL SHIPPING


At this time we do not offer our customers international shipping.